Privacy Policy

Privacy Policy – Chen Xiang Ting Incense Workshop

Last Updated: March 18, 2026

Hong Li Wang Enterprise Co. (hereinafter referred to as “we”, “us”, or “our”), the operator of Chen Xiang Ting Incense Workshop, respects your privacy and values our relationship with you.

When you visit our store (the “Store”) established through our SaaS service provider SHOPLINE (“SHOPLINE”), we may collect, process, and use your personal data (including your employees, representatives, or agents acting on your behalf). We recognize the importance of personal data and are committed to ensuring the integrity and security of our Store.

This Privacy Policy explains:

What data we collect
Information you provide
How we use personal data
Use of cookies and tracking technologies
How we share and disclose data
Your rights and choices
How we protect data
How updates are handled
How to delete your data
How to contact us

1. Information We Collect

We may collect personal data from various sources, including:

When you visit our Store
When you use extensions or features
When you interact with our social media platforms (e.g., Facebook, Instagram)

We may also automatically collect certain information through cookies, server logs, and similar technologies.

2. Categories of Personal Data

The types of personal data we may collect include:

(1) Identification Information

Name, address, phone number, email
Financial details (e.g., payment information)
Government identifiers (e.g., ID number, tax ID, passport)

(2) Personal Characteristics

Gender, date of birth, preferences

(3) Social Information

Address and living conditions
Consumption habits and lifestyle
Membership in organizations

3. Information You Provide

You may provide personal data when:

Registering an account
Making purchases
Contacting us via social media

This may include:

Contact details (name, address, phone, email)
Date of birth and age
Gender and preferred language
Account credentials
Payment and billing information
Purchase history and preferences
User-generated content (reviews, photos, etc.)
Social media profile information
Device identifiers (IP address, MAC address, etc.)

Providing personal data is voluntary, but failure to do so may limit access to certain services.

4. Purpose of Data Collection

We collect personal data for purposes including:

Customer service and order processing
Consumer protection
E-commerce services
Identity verification and fraud prevention
Dispute resolution
Transaction security
Marketing communications
Legal compliance
Internal analysis and business improvement

5. How We Use Personal Data

We may use your data to:

Send promotional and service-related communications
Process transactions and payments
Manage your account
Respond to inquiries
Personalize content and advertisements
Conduct marketing activities, surveys, and promotions
Improve our products and services
Comply with legal obligations

We may also use your data for direct marketing (email, SMS, phone, social media). You may opt out at any time at no cost.

6. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small files stored on your device that help identify your browser and remember preferences.

How We Use Cookies

We use cookies to:

Improve user experience
Analyze browsing behavior
Maintain login sessions

Managing Cookies

You can disable cookies via your browser settings, but this may affect functionality.

7. Sharing and Disclosure of Personal Data

We do not share personal data except in the following cases:

With your consent
Legal obligations
Security or fraud prevention
Public interest or safety

We may share data with:

SHOPLINE and its affiliates
Payment processors
Logistics providers
Technical service providers

All third parties are required to comply with data protection obligations.

8. Data Transfer

We generally do not transfer personal data ownership unless:

You request it
Required by law
Business restructuring (e.g., merger, acquisition)

9. Data Protection

We implement administrative, technical, and physical safeguards to protect your personal data. However, no system is completely secure.

For SHOPLINE’s data protection practices, please visit:
https://shopline.tw/about/privacy

10. Your Rights and Choices

You have the right to:

Access your personal data
Request corrections or deletion
Withdraw consent
Opt out of marketing communications

To unsubscribe from emails, click the unsubscribe link in our messages.

11. Data Retention and Deletion

You may request deletion of your personal data via:

(1) Account Deletion

(2) Email Request

Send a request to: piimasyai@gmail.com
Subject: “Account Deletion Request – [Your Username]”

We will process your request within 15 business days.

(3) Impact of Deletion

You will lose access to account-related services
Data cannot be restored

(4) Exceptions

We may retain necessary data for legal or regulatory purposes.

12. Children

Our Store is not intended for individuals under 18. We do not knowingly collect data from minors.

13. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on our Store with a revised date.

14.Privacy Policy Supplement: LINE Login Service

To provide a seamless login experience, [Your Website/Company Name] (hereinafter referred to as "we," "us," or "our") utilizes the LINE Login service provided by LINE Corporation. When you choose to log in using your LINE account, the following terms apply regarding your personal data:

1. Information We Collect

When you authorize the "LINE Login" feature, we may receive the following information from LINE based on your privacy settings:

LINE User ID: A unique internal identifier used solely to recognize your membership within our system.
Display Name: Used to set up your profile name on our platform.
Profile Image: Used to display your avatar in your account settings.
Email Address: (If authorized) Used for account verification, transaction notifications, and important service updates.

2. Purpose of Data Collection

We use the information obtained through LINE Login for the following purposes:

Identity Verification: To facilitate a quick registration and login process without requiring a manual password.
Member Management: To create and maintain your user profile and provide personalized services.
Communication: To respond to your inquiries, send order confirmations, or provide necessary customer support.

3. Data Protection and Security

We implement industry-standard security measures (such as SSL encryption) to protect the data transmitted from LINE to our servers. We do not sell, rent, or disclose your LINE personal information to third parties, except as required by law or to comply with legal processes.

4. Your Rights and Revocation of Consent

You maintain full control over your data:

Access and Correction: You can update your contact information through our Member Center.
Revoking Access: You may disconnect our access to your LINE account at any time via the LINE App: Settings > Privacy > External App Authorized Accounts, then select our service and click "Unlink."
Data Deletion: If you wish to delete your account and associated data from our platform, please contact our customer support.

5. Third-Party Policy Link

For more information on how LINE Corporation processes your data, please refer to the LINE Privacy Policy.

15. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact:

📧 Email: piimasyai@gmail.com